Frequently asked questions

Can I build my own routine?

Yes. Choose your products, variants and quantities in the routine builder. Buy two eligible physical items for 20% off, or three or more for 30% off. Automatic free gifts do not count towards the item requirement. Your applicable offer is shown in your bag and at checkout.

How do the free gifts work?

Spend A$60 or more on eligible products after discounts, excluding shipping, to receive one free digital Sleep Guide. At A$119 in qualifying spend after discounts, one pair of Everyday Earplugs replaces the free guide. Choose White, Grey or Black in your bag. Digital products and Everyday Earplugs do not count towards the earplug threshold. One automatic gift per order; gifts update when your qualifying spend changes.

Can I buy the digital guide separately?

The Hushly Sleep Guide is A$19.95 and has no physical shipping charge.

When is shipping free?

Eligible Australian standard shipping is free when your physical-product spend reaches A$100 after discounts. Express and international delivery charges are shown at checkout.

When will my order arrive?

Delivery depends on the product and destination. Check the product page and our shipping policy, or email us for the current estimate before ordering.

Can I change my bag?

Use the quantity controls or Remove in your bag. Totals and rewards update before checkout.

How can I contact Hushly?

Email tysonaherne2008@gmail.com. For an existing order, include your order number.

Where can I find the store policies?

Shipping · Returns and refunds · Privacy · Terms.